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Bodywerks Auto Body Repair
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//How We Work

The Bodywerks Repair Process

From your first phone call to keys back in your hand. Every step of the Bodywerks repair process, documented so you know exactly what to expect.

Call Now 952.461.5070
01
Schedule Your Estimate
02
In-Person Damage Inspection
03
Insurance Coordination & Approval
04
Quality Repair in Our Shop
05
Final Quality Control & Delivery
01

Schedule Your Estimate

The Bodywerks process starts with a phone call. Call us at 952.461.5070 and we will book your free, no-pressure estimate at a time that works for you. Most estimates take 20 to 30 minutes.

If your vehicle is not drivable after an accident, mention it on the call. We offer free pickup within our 25-minute radius for collision customers. We will come to you, document the damage in place, and transport the vehicle back to the shop.

What to bring to your estimate

  • Your vehicle (or its location if not drivable)
  • Insurance information if available
  • Any documentation from your insurance company
  • A clear description of what happened and what you noticed
02

In-Person Damage Inspection

At your estimate, we inspect the damage in person. We document everything visible with photos and written records, identify what is likely hidden inside body panels or behind structural components, and build the initial repair scope with you. We explain what we see, what we recommend, and why.

This is not a generic, computer-generated estimate. It is built by someone who has been doing this work for years, on your specific vehicle, with your specific damage. We can do this because we are a real body shop, not a volume claim processor.

What you will learn

  • The full scope of visible damage
  • What additional damage may exist
  • An honest timeline expectation
  • A clear cost estimate or insurance coverage breakdown
  • Next steps in the process
03

Insurance Coordination & Approval

For most collision repairs, the insurance process is the most stressful part for the customer. We make it the easiest. After the estimate, we submit the documentation directly to your insurance adjuster and negotiate the scope of work to make sure the repair your vehicle actually needs gets approved.

We negotiate on your behalf, not theirs. Our goal is to get the full repair approved at factory standards and keep your out-of-pocket cost at or below your deductible whenever possible.

What we handle at this step

  • Direct submission to your insurance adjuster
  • Scope negotiation and advocacy
  • Approval coordination and documentation
  • Supplemental claim handling if hidden damage is found
  • Final payment coordination
04

Quality Repair in Our Shop

Once the scope is approved, the vehicle comes into our Elko New Market shop. Every step is performed in-house by our team. We do not subcontract. We do not send paint work to another shop. We do not outsource the parts of the job that matter most.

Disassembly happens first, uncovering any hidden damage. If we find additional damage, we stop, document it, and submit a supplemental claim before continuing. Then body and structural work, parts, frame pulling if needed, and finally primer, base coat, and clear coat in our climate-controlled booth using AkzoNobel™ paint and color-match camera technology.

What quality looks like in our shop

  • Manufacturer-recommended repair processes
  • AkzoNobel™ paint system
  • 3M finishing materials
  • Climate-controlled paint booth
  • Color-match camera technology
  • In-house body, paint, and structural work
  • 60 years of hands-on experience
05

Final Quality Control & Delivery

This is the step that separates Bodywerks from high-production shops. After the clear coat has cured, we hand-sand every painted panel to remove orange peel and surface imperfections, then polish for a true factory mirror finish. Most shops skip this step to push more cars through. We do not.

After clear-coat sanding, we conduct a final quality inspection covering body work, paint match, structural integrity, and overall fit and finish. The vehicle is then detailed, pre-cleaned for delivery, and returned to you ready to drive. Every repair is backed by our Lifetime Workmanship Guarantee.

What you receive at delivery

  • A vehicle restored to pre-accident factory condition
  • Factory mirror finish on every painted surface
  • Detailed and pre-cleaned interior and exterior
  • Full repair documentation for your records
  • Lifetime Workmanship Guarantee on the work

Why It Matters

Why Our Process Looks Different From a Chain Shop

Chain collision shops are built around volume. The faster a vehicle moves through the shop, the more profitable each repair is for the company. That model creates pressure to skip steps, use cheaper parts, and cut quality-control corners.

Bodywerks is built around doing the work right. Every step of our process exists because it produces a better repair. We do not skip clear-coat sanding. We do not use aftermarket parts on imports without your approval. We do not push your vehicle out the door before quality is verified.

This is why we have been in business since 1966. It is why we have won the Lakeville Sun Readers Choice award five times. And it is why we back every repair with a Lifetime Workmanship Guarantee.

Process Questions

Frequently Asked Questions About Our Process

How long does the full repair process typically take?
For most collision repairs, the full process from estimate to delivery takes between 1 and 3 weeks depending on the scope of work, parts availability, and insurance approval timing. We provide a clear timeline at your estimate appointment and update you at each step.
Can I check in on my vehicle during the repair?
We cannot allow customers in the shop area to view their vehicle during the repair process due to insurance liability reasons. However, we provide proactive updates by phone, so you do not have to chase information.
What happens if you find more damage after the repair begins?
This is common. Many damages are hidden until disassembly begins. When we find additional damage, we stop work, document it, and submit a supplemental claim to your insurance for approval. The repair does not continue until the supplemental is approved.
Why do you sand the clear coat by hand?
Clear coat sanding after cure removes orange peel and surface imperfections, creating a true factory mirror finish. Most high-production shops skip this step because it is labor-intensive. We do it on every paint job because it is the difference between a good finish and a factory-quality finish.
Do you guarantee your work?
Yes. Every repair is backed by our Lifetime Workmanship Guarantee. For as long as you own the vehicle, our workmanship is guaranteed against defects. Parts are covered by their original manufacturer warranties.
What if I am not satisfied with the repair?
Call us. We will make it right. Bodywerks has been in business for 60 years because we stand behind our work. In the rare instance something is not right, we fix it. That is the standard.

Get Started Today

Ready to Start Your Repair Process?

Call now to schedule your free estimate. Real humans answer every call.

Call Now 952.461.5070 Visit the Shop

Real humans answer every call. Lifetime workmanship guaranteed.

Call 952.461.5070